Make Your Next Move Your Smartest Yet

Partner with a digital marketing agency in Singapore that knows how to turn attention into action.

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Over the years, we’ve grown from a passionate team with big ideas into a trusted partner for businesses seeking to build stronger connections with their audiences. Discover who we are, the values that guide us, and the milestones that reflect our commitment to excellence and innovation.

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Make Your Next Move Your Smartest Yet

Partner with a digital marketing agency in Singapore that knows how to turn attention into action.

Digital Marketing Services

Healthcare & Medical Marketing

Search Engine Marketing (SEM)

Search Engine Optimisation (SEO)

Social Media Content & Advertising

AI & Generative Engine Optimisation

Online Reputation Management (ORM)

Website Design & Development

AM-Track ^®

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AM-Track^®Proprietary Call Tracking by Activa Media

AM-Track^® gives you complete visibility into your customer calls, helping you track, analyze, and optimize every interaction. With our proprietary call tracking solution, Activa Media ensures you gain actionable insights to improve campaigns, enhance service, and drive better results.

Turn Every Call Into Actionable Insight

Phone calls remain one of the most valuable sources of enquiries and leads for many businesses. But without a detailed look into them, it’s difficult to know which campaigns are driving calls, what customers are asking about and how well those leads are being handled.

AM-Track^®, our proprietary call-tracking platform, gives you clear answers. By linking phone enquiries back to specific marketing campaigns, AM-Track^® helps you understand which strategies are working, what services patients or customers are most interested in, and how effectively your team is managing these opportunities.

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Benefits of AM-Track^® Call Tracking

Campaign Performance
This allows you to attribute calls to specific campaigns and channels to measure ROI accurately and finetune campaigns better.
Service Insights
Discover which services or treatments are generating the most enquiries to your business and adjust your business strategy accordingly.
Missed Call Tracking
See how many calls are missed, helping you capture opportunities that might otherwise be lost and work to minimise them.
Customer Service Quality
Review call interactions to assess how receptionists or front-line staff handle enquiries and identify areas for improvement.

How AM-Track^® Works

Call Attribution

Every marketing campaign is assigned a unique tracking number, so you know exactly which ad, keyword or channel is driving each enquiry.

Call Monitoring

Track call volumes, popular enquiry types and missed calls to gain a deeper understanding of customer demand and resource allocation.

Quality Evaluation

Assess how your team handles calls and leads, giving you opportunities to improve customer service standards.

Reporting & Optimisation

Get clear reports that connect call performance to marketing ROI, allowing you to optimise campaigns and operations.

Why Choose
AM-Track^®?

Proprietary platform to integrate with all your marketing campaigns
Tailored for businesses where phone calls are a key source of leads
Useful marketing analytics that guide smarter, more effective strategy
Scales seamlessly with your business and adapts to growing call volumes

FAQs

What is call tracking and why is it important?

Is call tracking only about numbers, or does it show quality too?

Will customers know their calls are being tracked?

How secure is the data collected through AM-Track^®?

Can AM-Track^® show trends over time?

Start Tracking What Matters Most

Every missed or mishandled call is a lost opportunity. With AM-Track^®, you’ll know exactly how your marketing drives enquiries and how well those calls are being managed; allowing you to turn insights into better campaigns, higher service standards and better returns on your investment.

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